Terms & Conditions

General Information

Uhrskov Studio
9000 Aalborg
Email: info[a]uhrskovstudio.dk

These terms and conditions apply exclusively to consumers purchasing products through the Uhrskov Studio webshop. Uhrskov Studio offers delivery within the EU, North America, and EEA countries that have a trading deal with the EU.

Farewell Finds by Uhrskov Studio

Uhrskov Studio introduces "Farewell Finds," our exclusive initiative designed to honor our commitment to sustainability and waste reduction. This program offers our customers the unique opportunity to purchase luxury products nearing their expiry date or the end of their line at a reduced price. "Farewell Finds" reflects our dedication to making the most of the resources we use and ensuring that our beautiful products find a home before they're gone.

Products featured in "Farewell Finds" are available in limited quantities and for a limited time, emphasizing the importance of acting swiftly to secure these eco-conscious luxuries. This initiative not only allows us to minimize waste but also enables our customers to enjoy high-end products at exceptional values.

Special Terms for Farewell Finds Products

Products under "Farewell Finds" are offered at a discount due to their nearing expiry or discontinuation, embodying our commitment to sustainability. These products adhere to the same high-quality standards and are eligible for return before their specified expiry date, as detailed in our returns policy. "Farewell Finds" products cannot be combined with other promotions or discounts. By participating in "Farewell Finds," you're joining us in our journey towards more sustainable luxury shopping, ensuring that beauty and quality go hand in hand with eco-conscious practices.

Please note that all purchases made through the "Farewell Finds" initiative are considered final and are not eligible for return or refund. These special offers feature our high-end products at reduced prices due to their nearing expiry date or as part of a discontinuation process. Given the unique nature of these deals, we encourage our customers to review their choices carefully before completing their purchase. By participating in the "Farewell Finds" initiative, customers acknowledge and agree that these items are sold as-is and cannot be returned or refunded.

For any questions or clarifications regarding the "Farewell Finds" terms, please do not hesitate to contact our customer service team.

Payment Methods

Payments can be made using Dankort, VISA-Dankort, Mastercard, VISA, VISA Electron, and MobilePay. A transaction fee, as set by Stripe, will be applied to payments.

Order Process

When you place an order via Uhrskov Studio's webshop, you are making a binding offer to purchase our products under these terms and conditions. Before you finalize your purchase, you'll have the chance to adjust or delete items in your shopping cart and modify any purchase information you've entered. Your order becomes official and binding only after you've clicked "confirm order."

When making use of our Refill Club-program, you get will receive a return-box with five slots for refills with your first shipment.

Shipping & Delivery

Uhrskov Studio offers delivery within the EU, North America, and EEA countries, ensuring our exclusive products are accessible across these regions.
The expected delivery time is 2-3 business days. We take full responsibility for the products during transit until they are in your possession. Detailed information about the shipping process, including carrier choices and package tracking, will be provided via email upon order confirmation.

In addition, Uhrskov Studio offers an the option for our customers to collect your package at The New New, located in Aalborg.
There is no shipping cost for orders delivered to package shops within Denmark, making it a convenient and eco-friendly option for our customers.

Returns & Refunds

Uhrskov Studio offers a 30-day return policy from the date of receipt, allowing you to return products if they don't meet your expectations. Products must be returned in the same condition as they were received. This policy is a testament to our dedication to quality and customer satisfaction.

If you decide to return a product, please ensure it is securely packaged. The responsibility for the return remains with you until the item is safely received at our warehouse. Detailed return instructions, including the return address and any required forms, are available on your order confirmation

Privacy & Data Protection

Uhrskov Studio values your privacy and is committed to protecting your personal information. The information you provide during your purchase (such as your name, address, and email) is treated with the utmost confidentiality. It is used solely to process your order, for statistical purposes, and to maintain communication with you.

We employ advanced security measures, including SSL encryption for payment information, to ensure your data is protected from unauthorized access. Your personal details are stored securely and are not shared with third parties without your explicit consent.

Cookies

Uhrskov Studio does not currently utilize cookies on our webshop platform.

Marketing

When you provide your email address during a purchase with Uhrskov Studio, we may use this email to contact you about your current transaction and to inform you about similar products in the future, unless you opt out of this communication. Furthermore, Uhrskov Studio may use your email address to send you marketing materials for our products and services, but only if you have agreed to receive such materials. You have the option to unsubscribe from our marketing communications at any time by using the link provided in the electronic marketing material sent to you.

Dispute Resolution & Contact Information

For any complaints or disputes, customers are encouraged to contact Uhrskov Studio via email at info[a]uhrskovstudio.dk . Our customer service team is dedicated to addressing your concerns promptly and effectively.

Please note: This website is set up for a product-market-fit test. By using and trying to purchase from this website, you are participating in our validation test.
By participating, you are automatically signed up to our marketing mailing-list using Klaviyo. You can opt out at any time.
You can read more about this in our Privacy Policy